Artificial intelligence is changing how we interact with digital products—including in banking. In this webinar, we will show how AI assistants are already being used in e-banking today and what opportunities this opens up for banks and their customers.
 
Using specific use cases, we will discuss which types of banking interactions are particularly suitable for the use of AI assistants – from simple inquiries to transactions – and how this improves the user experience. At the same time, you will learn about the advantages banks can gain from such solutions, such as more efficient processes, reduced support costs, and stronger customer loyalty.
 
Another focus is on the future: How will interaction in digital banking change as the user interface shifts from classic interfaces to an “AI-first experience”? And what does it take to ensure that the use of AI remains successful – without jeopardizing customer trust?
 
What you can expect:

• Insight into current and future applications of AI assistants in e-banking
• Practical use cases and lessons learned from product development
• Assessment of where the market is headed in the coming years

 
The webinar is aimed at decision-makers and product managers of e-banking solutions, as well as AI experts and digitalization officers in banking.